Terms and Conditions

We are delighted that you have decided to join our photobook user community. There are a number of terms and conditions as set out below (“Terms”) relating to the use of our services (which relate primarily the supply and use of our free MYFLIPPIX! Maker software and the ordering of photo books from us) which we’d like you to be familiar with before you start, so please spend a few minutes reading this. (please note: the terms “we”, “our” or “MYFLIPPIX! Malaysia” are use interchangeably).

Your use of this website, the MYFLIPPIX! Maker software, our photo book printing service or any other other services that we may supply to you (together, the “Services”) is entirely conditioned on and subject to your compliance with these Terms. If you use our Services, you confirm that you accept these terms and conditions (“Terms”) and that you agree to be bound by them. If you have questions about these Terms, please contact us at cs@myflippix.com. If you do not agree with these Terms, you should not proceed any further to access or use the Services.

MYFLIPPIX! Malaysia may, at our sole discretion, change these Terms at any time. Such changes shall become effective immediately once it appears on this website, and as such we strongly recommend that you review the Terms from time to time. Your use of the Service following the posting of any changes will constitute your acceptance of such revised Terms.

1. Legal Age Requirements

There are no legal age requirements to use our Service. If you, your parent or your guardian have any concerns, please contact us at cs@myflippix.com.

2. Use of Services

MYFLIPPIX! Malaysia does not control the content of the files that you submit to us for printing and does not have any obligation to monitor such content for any purpose. You must not incorporate any images or material in any files you submit to us for printing that:

  • is obscene, offensive, blasphemous, pornographic, unlawful, threatening, menacing, abusive, harmful, defamatory, libelous, vulgar, illegal or otherwise objectionable;
  • could infringe on the rights of publicity, privacy or copyrights without the approval and consent of the owner of these rights and the persons (or their parents or legal guardians, where applicable) who are shown in the material;
  • is sent from a fake or unknown address that attempts to hide your identity intentionally and/or containing but not limited to viruses or other malicious software or code which is likely to cause harm to MYFLIPPIX! Malaysia’s or anyone else’s computer systems; or
  • may give rise to any civil or criminal liability under any applicable law.

We reserve the right not to accept or print any submission that we believe may (either partly of wholly) fall into any of the above categories.

3. Copyright

It is your responsibility to ensure that you own the copyright to all images and material submitted for printing (or have permission from the copyright holder to use the material).

You (and/or the original copyright holder) own the rights to the all or part of any submission that you make to us, and, as such you are solely responsible for any unauthorised use of submitted content. MYFLIPPIX! Malaysia will not be liable or legally responsible for the content of any submission.

Any material or images that you submit to MYFLIPPIX! Malaysia constitutes permission for reproduction by us in order to provide you with the Services.

4. Prices and Payment

All prices and amounts shown on the Site are denominated in Malaysian Ringgit (MYR), and may change from time to time when and as posted on the Site.

You are responsible for making payment in full in accordance with the terms and prices outlined on this website valid at the time your order is made.MYFLIPPIX! Malaysia is not obliged to print your order until payment has been received and acknowledged by us to you via email. Orders for which payment has not been received within 7 business days will be cancelled (with notification to you).

5. Delivery

MYFLIPPIX! Malaysia uses only established courier services to deliver your photo book(s) to you at the address you specified at the time of submitting the order to us. Delivery times quoted on this website are estimates only and may be affected by factors which are outside of our control once your photo book has shipped.

6. Claims & Return Policy

We want you to be happy with your photo book(s) and warrant our products against manufacturing defects. Any complaints or claims in regards to your photo book(s) must be made in writing in the first instance to cs@myflippix.com along the lines and within the time frame stipulated on this website. We will then review the claim (which will require that you return the damaged or defective photo book(s) to us in due course) and revert back to you within 14 days.

Our obligation to you (in the event that the product is defective) is limited to a full refund of the photo book cost only (excluding original shipping costs) or replacing the defective product. All other costs relating to the claim will be borne by you.

Please note that the following (among other things) cannot be construed as manufacturing defects:

  • customer errors (for example typographical or grammatical errors);
  • use of low quality images;
  • layout or design errors;
  • accidental selection of additional options (or you have changed your mind); or
  • damaged or corrupted files submitted to us (regardless of the medium of transmission).

Also, due to normal variations with equipment, paper, and ink, as well as environmental concerns such as temperature and humidity, small variations in color may occur from time to time. This is normal in any printing process. We may also, from, time to time, substitute materials (of no lesser quality than that specified) which may not be exactly as described on this website.

Our liability is strictly limited to clearly identified manufacturing errors and flaws only.

7. Links to Third Party Websites

Links on this website may allow you to leave our website. We are not responsible for the content of other websites, and the inclusion of a link on our site does not constitute an advertisement or endorsement of any other product or company. You are solely responsible for satisfying yourself in regards to the legitimacy of any website that you visit.

8. Indemnity and Disclaimer

You agree to indemnify MYFLIPPIX! Malaysia and its employees, directors, partners and suppliers against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to any breach by you of these Terms (and in particular clauses 2 and 3) of these Terms and Conditions or any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporate into your submission to us, other than those materials that form part of the MYFLIPPIX! Maker software that we provide for your use.

This website and its content are provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that the operation of this website may not be uninterrupted or error free.

References and links to products or services of independent companies may appear on the site. These references and links are provided “as is” without warranty of any kind, either expressed or implied.

9. Limitation of Liability

To the fullest extent permitted by law, under no circumstances shall MYFLIPPIX! Malaysia be liable for any indirect, incidental, special or consequential damages, including, but not limited to, damages for loss of profits, use, data or other intangibles, even if MYFLIPPIX! Malaysia has been advised of the possibility of such damages, that result from:

  • your use or inability to use the Services (including all material that you submit to us);
  • materials we use to provide the Services;
  • any changes to the Services; or
  • from unauthorized access to or alteration of your transmissions or data that you provide to us.

10. Jurisdiction

This website is a Malaysian website and your access to and use of it and the Services is subject to the laws of Malaysia and the parties submit to the exclusive jurisdiction of the courts of Malaysia. You must ensure that your access to the website is legal by the laws that apply to you.